After strict controls, the loose product goes to Packaging.
Here modern technology merges with the exquisitely on-going focus on craftsmanship: large machinery is not used to replace, but to assist and optimise the indispensable human labour.
All our packages, which are distinguished by their unique taste, are eco-compatible, preferably made of a single material or easily separated into their recyclable components.
We also personally take care of shipping, keeping a very short chain in order to guarantee impeccable quality as well as excellent value for money.
Also, the Logistic Hub launched in 2012 is a gem of environmental sustainability. A rare example of an energy class B industrial building is 27,000 m2 of energy saving thanks to:
• Heating and air conditioning via geothermal energy
• Floor cooling system using groundwater
• Electrical energy from our photovoltaic array
The Logistic hub is energetically self-sufficient during the summer months.
In the same way that we have followed the entire life cycle of our product in-house, we want to do likewise when the product reaches the homes of our customers: for this reason, we have decided not to outsource Customer Service, but instead use a team of internal collaborators that work in close collaboration with our Laboratories, who are always available to meet the most diverse requests with skill and courtesy.